Overview
Our Policy For Refunds Is As Follows:
If you purchase a subscription or 1-month access from this website — then you have 14 days in-which to request a refund. If 14 days have passed since your purchase — *or if you have completed (or “consumed”) more than half of the course within that time-period — then you will not be able to receive a refund for your purchase.
If you purchase any non-subscription product or service from this website – you have 30 days in-which to request a refund. If 30 days have passed since your purchase — *or if you have completed (or “consumed”) more than half of the course within that time-period — then you will not be able to receive a refund for your purchase.
*If the product or service was an online course or practice test – and you have completed (or “consumed”) more than half of that course in the time between the purchase of the course and the receipt of the request for refund – even if it is within the 14 or 30 day time-period listed above — then you are NOT eligible for a refund.
(The software used to create the course tracks one’s progress on the course. This is what is used to determine how much of the course you have “completed” or “consumed”.)
If the product or service purchased was a subscription – then the request for refund must be received within 14 days of purchase. If the request was received after 14 days from the charge, you will not be eligible for a refund, but you will be un-subscribed, and will not be charged any further. Access to the subscribed material will be revoked at the end of that subscription period.
Since “We” do not (at this time) sell any physical products – there is no possibility for a “Return” of a product.
It may be possible to “Exchange” a product or service for something else if it is agreed-upon between the customer and the owner of this site. He can be reached at: theteacher@givemesomeenglish.com
Refunds
Once your request for a refund is received, and is deemed valid (within the 30 days [for courses] – 14 days [for subscriptions] & and not more than 50% consumed) – you will receive your refund to the account on whatever method of payment that was used to purchase the product or service, and your access to that product/service will be cancelled.
If you are approved – then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a reasonable amount of time, and as quickly as possible.
An email will be sent you as soon as the refund has been issued by the owner of this site. The time is takes to receive the refund after that will depend upon the bank or organization that manages the account that was used as method of payment.
The exact amount of days for the entire process of receiving a refund is based on two things: 1. The physical process of issuing the refund (by the owner of this site). 2. However long it takes for the organization that manages the account of your original payment method (Bank, PayPal, etc.) to process the refund – (the second being out of the control of the owner of this site).
Late Or “Missing” Refunds
If you have not received a refund within a reasonable amount of time (based on the above stated information) – first check your bank account again.
Then contact your credit card company (or other organization) as it may take some time before your refund is officially posted.
Next – contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact the owner of this site at: theteacher@givemesomeenglish.com
Sale Items
Sale items will be refunded at the sale price – not the original price.
Exchanges
Since “We” do not sell any physical products – we can not exchange any.
It may be possible to exchange a digital product for another – but only after negotiating & agreeing-upon the terms with the owner of this site: theteacher@givemesomeenglish.com
Gifts
Since we do not sell any physical products – this section is not relevant.
Shipping Returns
Since we do not sell any physical products – this section is not relevant.
Need Help?
Contact “Us” at: theteacher@givemesomeenglish.com
Have An Excellent Day!
😉